The terms and conditions set forth herein reflect Car Detox LLC’s policy with respect to each of its customers. All customers of Car Detox LLC agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers.
Your vehicle and performing proper detailing techniques is our first priority. We will not perform any service that shows potential to cause harm or damage your vehicle. Prior to Car Detox LLC performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail. These may include low battery, trunk permanently shut, windows do not roll down, etc.
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.
If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).
Car Detox LLC reserves the right to refuse service.
Each customer agrees to indemnify and hold harmless Car Detox LLC, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of Car Detox LLC services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of Car Detox LLC’s business may expose me to greater property damage risk, and I hereby assume such risk.
Car Detox LLC will neither install nor remove any car seats, carpet or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grants permission to do so.
We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.
We require a minimum 24 hours notice to change or cancel an appointment.
A hold for the full amount of your scheduled appointment may be placed on the provided credit/debit card 24 hours prior to your appointment.
An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved timeframe can be subject to a $250 cancellation fee).
If you wish to change your appointment with less than 24 hours notice, you will have the following 3 options:
Car Detox LLC reserves the right to withdrawal this option for fleet vehicle/business vehicle bookings.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
We accept cash and credit cards. Payment is due at the completion of the detail for an auto detailing service. 50% deposit is required for higher than $600 detailing service, ceramic coating, window film, and paint protection film services.
There may be an additional charge for Non Sufficient Funds or Returned Payments.
We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.